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Refund Policy

Last updated: 12 October 2026

This policy applies to credit packs bought from BreakForthNow, operated by RICHBRIDGETMC, trading as BreakForthNow. It does not affect your statutory rights as a consumer.

1. What you buy

You buy prepaid credit packs. Credits are added to your account once payment is confirmed. There are no subscriptions and nothing renews automatically.

2. Failed generations are credited back automatically

If a CV generation fails, the credit is returned to your account automatically. You do not need to ask.

3. Your 14-day right to cancel unused credits

If you are a consumer in the EU, you can cancel a credit-pack purchase within 14 days of buying it and receive a refund for credits you have not used.

  • If you have used none of the credits in a pack, you will receive a full refund of that pack.
  • If you have used some, you will receive a refund for the unused credits at the price per credit you paid for that pack.

To cancel, email support@breakforthnow.com from your account email, with the date of the payment. We will remove the refunded credits from your account and refund you.

4. Problems with what you received

If a technical fault stops you receiving or downloading a CV you have paid for, contact us. If we cannot fix it within a reasonable time, we will refund the credits affected. We will also correct any accidental double charge for the same purchase.

5. How we handle requests

We aim to reply within 2 working days. Please include your account email, the date or reference of the payment, and a short description or screenshot of the problem. Approved refunds go back to your original payment method. How long they take to arrive depends on your bank or card provider.

6. Your other rights

Nothing in this policy limits any rights you have under consumer law, including rights if digital content or a digital service is faulty or not as described.

7. Contact

support@breakforthnow.com.